Terms of Use
Definitions and terms
1.1. The use of the concepts used in these Terms in single or plural numbers shall not detract from the meaning of their definitions given below.
1.2. Terms are the present Terms of Use.
1.3. Pay4Way - KPSports s.r.o., a legal entity established in accordance with the laws of the Czech Republic and acting in accordance with the laws of the Czech Republic, providing services to individuals for the organization of the purchase and international delivery of their purchased goods.
1.4. The site is a website located on the Internet under the domain name www.pay4way.eu, as well as its subdomains.
1.5. Service - a set of services, products and software offered by Pay4Way on the Site.
1.6. A User is an individual using the Service.
1.7. Consignee is a natural person indicated by the User as the consignee of the goods and its duly authorized representatives.
1.8. Order - a request made by the User to the Service for the execution of the purchase and delivery of goods.
1.9. Buyback is a set of actions for purchasing KPSports s.r.o. goods on order of the User.
1.10. Incoming parcel - postal/courier shipment, purchased KPSports s.r.o. on order of the User and delivered to the warehouses of KPSports s.r.o.
1.11. Outgoing Package/Parcel - a postal/courier shipment formed by Pay4Way from the Incoming Package or Inbound Packages for sending to its User.
2. Description of the Service and its components
2.1. KPSports s.r.o. provides the User with a Service whose components are the following services:
2.1.1. Purchase of goods
2.1.2. Handling of Incoming and Outgoing parcels before dispatch:
2.1.2.1. Receipt of incoming parcels.
2.1.2.2. Consolidation (consolidation) of incoming parcels.
2.1.2.3. Storage of incoming parcels.
2.1.2.4. Packing of incoming packages. Packaging is designed to ensure that the contents of the Package are kept as safe as possible under conditions customary for the type of transport used. The weight of the package may change during packaging operations.
2.1.3. Sending the Package to the Recipient’s country by the following methods:
2.1.3.1. PPL
2.1.3.2. DHL.
2.1.4. Organization of delivery within the territory of the Recipient using postal and courier services located in that country.
2.1.5. Parcel insurance - insurance of property interests related to possession, use, disposal of goods sent in the Package due to its damage, destruction or loss, as well as property interests related to bearing the costs of delivery of goods. The service is provided by default and its cost is included in the price of the goods.
2.1.6. Support of Users - providing advisory support to Users via Telegram, as well as by e-mail info@kpsports.eu.
2.1.7. Exemption from VAT (value added tax) of the EU - reduction in the cost of the purchased goods KPSports s.r.o. on behalf of the User by the amount of VAT equal to 19%.
2.1.8. Sale of goods - transfer to the User of ownership of goods purchased by KPSports s.r.o. on behalf of the User. Payment of the goods is made on the Site www.pay4way.eu by paying the User issued KPSports s.r.o. account.
2.2. The current prices for services included in the Service are shown on the main page of the Site in the section Calculator. Pay4Way reserves the right to change existing prices without prior notice. The price changes take effect as soon as the changes are made on the main page in the Calculator section.
2.3. The cost of Pay4Way services, as well as the estimated delivery times of Parcels are approximate, are for reference purposes and do not have the force of an offer.
2.4. Payment by the User of Pay4Way services is made through the account issued by KPSports s.r.o. Payment is possible with bank cards Visa, MasterCard, and cryptocurrency. In exceptional cases, by agreement with Pay4Way, payment can be made via PayPal to the bank account of KPSports s.r.o.
2.5. Pay4Way reserves the right to charge the User the cost of such work, determined by Pay4Way itself according to the circumstances of their execution, in case it is necessary to carry out with Incoming and Outgoing Parcel/Shipment not provided for in the Calculator, and include this cost in the invoice issued to the User.
2.6. Pay4Way does not provide services for sending Parcels through the territory of the country receiving the Incoming Parcel. Exceptions can only be Incoming Packages returned to sellers.
2.7. Pay4Way does not provide services for the removal of goods from the seller and does not offer the possibility to collect the goods from the warehouse of Pay4Way.
2.8. Pay4Way reserves the right to update, modify, improve, supplement, reduce, transform and otherwise improve its Services at any time and in any volume. The current description of the Services and their conditions of use is posted on the Site.
3. General Terms of the Service
3.1. These Terms govern the terms and conditions of use of the Service.
3.2. The Terms are an offer consisting of both the actual text of the Terms as well as other components, provisions and rules contained on the Site, including those to which the Terms contain links, including any existing deeper level links, and can be accepted by the User only in full, without any changes, with all rules and policies arising from the Terms (including the Pay4Way Personal Data Privacy Policy), as well as procedures and scenarios of use of the Service that are published by Pay4Way on the Site, Except in expressly specified cases.
3.3. The User is obliged to carefully read these Terms before starting to use the Service. Starting to use any service of the Service, the User accepts the Conditions by accepting this offer. If the User does not agree with all or any part of the Terms, he may not use the Service.
3.4. Pay4Way reserves the right to update these Terms at any time. The fact that the User continues to use the Service means that he has accepted the changed terms, even if he did not review them. The most recent version of the Terms of Use is always on this page.
3.5. By accepting the Terms, the User confirms that he or she uses his or her true and complete personal data, has reached the age of majority legally required to use the Service, is not a person with legal rights limited, which would prevent the use of the Service, and shall bear all the legal responsibility for its actions, as well as being aware of and committing to follow the Clist of prohibited goods.
3.6. Pay4Way reserves the right to refuse to provide the Service to the User in whole or in part without explanation.
3.7. In the event of a complete refusal to provide the Service to the User, Pay4Way reserves the right to use the contents of such Incoming Mailings or to dispose of them at its discretion without any reimbursement to the User, and funds are returned to the User in full, as provided for in the Money Back Terms and, in particular, section 7 of these Terms.
3.8. The User, by indicating on the Site his contact details (mobile) telephone number and e-mail address, confirms that such telephone number and e-mail address are channels of communication allowing to establish with certainty that legally significant documents or messages, sent from or to them by e-mail, SMS, via WhatsApp, Viber, Telegram messengers are sent, respectively, by the User or the User. Such document or message sent to the User shall be considered as received by the User on the calendar day following its sending, if there is no prior confirmation of receipt from the User’s messages.
3.9. The User undertakes to refrain from violating the applicable laws when using the Service. In case of detection of violations committed by the User, Pay4Way has an unconditional right to refuse to provide the Service to the User, as well as to recover from him Pay4Way caused such use of direct and indirect damages in an extrajudicial manner, including by writing off funds, transferred by the User to Pay4Way. In the event of such abuse, Pay4Way has the right to withhold User’s Incoming Parcels until the situation is resolved or to use them for compensation for damages incurred due to the User’s malpractice.
3.10. The user/visitor of the Site is under no circumstances entitled to use any Pa4Way intellectual property, including the trademark «Pay4Way», or act as an agent or Pay4Way intermediary without prior consent, achieved in writing and signed by duly authorized representatives of the User/visitor and Pay4Way. In case of violation of the intellectual property rights of Pay4Way or dissemination of information that does not correspond to reality, the User/ visitor is liable under applicable law. Pay4Way also reserves the right to claim damages in such cases, as well as compensation in a fixed amount in addition to said losses.
The User is solely responsible to any third party for infringement of copyright and image rights belonging to such third parties allowed by the User while using the Service, and undertakes to take all necessary actions, to exclude Pay4Way’s liability in such situations. In the event that Pay4Way is held liable for such actions of the User, the latter undertakes to reimburse Pay4Way for all losses and expenses incurred as a result of Pay4Way being held liable in such situation.
3.11. It is forbidden to cancel a money transfer made for the purpose of payment of Pay4Way services, by contesting the transaction in the bank of the User (including through the procedure "chargeback"). Such actions will be considered as a material violation of these Terms and as a result of such recourse to the bank, access to Pay4Way services may be temporarily or permanently blocked. Pay4Way is entitled to retain the User’s property and funds under the control of Pay4Way in order to ensure the performance of the User’s obligations. In the event of a long-term failure to perform such obligations, Pay4Way has the right to dispose of the above-mentioned property and funds at its own discretion in order to cover losses (expenses and lost profits) Pay4Way, which arose due to the User’s failure to perform his obligations with respect to Pay4Way and/or were caused by violations of the provisions of these rules, applicable law on the part of the User when using Pay4Way services.
3.12. Situations that go beyond the standard are solved by Pay4Way with Users on an individual basis.
3.13. The User authorizes Pay4Way, as well as the persons defined by Pay4Way, in case it is necessary to represent the User’s interests in public and private bodies, institutions, organizations, including customs, law enforcement agencies, in all matters related to the protection of the rights and interests of the User, with the right to perform all legal actions necessary for it.
3.14. In case of property damage caused to the User by third parties when using Pay4Way services, Pay4Way may at its discretion assist and/or compensate such damage in full or in part. If Pay4Way indemnifies the User for damages caused by third parties, all claims regarding damages that were compensated by Pay4Way pass from the User to Pay4Way without any additional statements and confirmations on the part of the User.
4. Basic Terms of Service
4.1. The User grants Pay4Way the right to open its Incoming Parcels and work with their contents.
4.2. Pay4Way is not liable for goods in which the defect of the manufacturer is present, if the User has not used the service to check the condition of the goods before sending them from the warehouse Pay4Way by means of special requests for photographing/checking the goods.
4.3. If the User decides to cancel the goods included in the Package, he makes a Pay4Way request for the return of the goods to the store where such goods were purchased. Returns are subject to the conditions of this store.
4.4. Pay4Way shall purchase the goods ordered by the User within two working days from the day of placing the order. The preparation of an Incoming Package for dispatch is generally carried out within three working days from the day on which the Incoming Package is received at Pay4Way, unless there are any additional requests related to the Incoming Package or method of dispatch and no other circumstances, having an impact on the said time frame.
4.6. If the User refuses to send a Parcel before it is processed by Pay4Way, such refusal shall be free of charge. If the User refuses to send a Parcel after it has been processed by Pay4Way and before it is sent, the costs for pre-processing the Parcel are paid by the User in the amount of:
- 5 euros
After sending the Parcel, it is not possible to refuse its sending, and such sending is paid by the User in full.
4.7. Pay4Way does not send Parcels to subscriber’s mailboxes, and also before the collection.
4.8. Pay4Way reserves the right to request additional documents confirming the identity of the User and the lawfulness of the purchases made and use of the credit card. This measure is applied selectively and may, in particular, be aimed at preventing credit card fraud.
4.9. The User undertakes to provide truthful and true data about himself when placing an Order. Pay4Way does not guarantee delivery if the User has provided incorrect personal data.
4.10. The user bears the sole and complete burden of any customs payments, as well as assumes all possible risks of negative consequences caused by incorrect information about himself.
4.11. Unless otherwise agreed by the User and Pay4Way, the User instructs Pay4Way, as well as any other person authorized in accordance with the legislation of the Customs Union and designated Pay4Way, to perform customs operations on behalf of the User, directed to the production of goods or directed to the production of goods for personal use.
4.12. In the event that the User has been notified of the need to pay any customs payments or the payment of re-exports of the Parcel according to the requirements of applicable law, but evades the payment of said payments, such User shall be deemed to have relinquished the rights to the Parcel in favour of Pay4Way. Pay4Way has the right to use the Parcel as it sees fit.
4.13. In order to provide cryptocurrency transfer on payment of KPSports s.r.o. issued account, Pay4Way engages a payment agent:
- CONFIRMO s.r.o., with registered office located at Údernická 10, Bratislava - mestská časť Petržalka 851 01, Slovak Republic
5. Terms and conditions of storage of incoming and outgoing parcels
5.1. Pay4Way agrees to store Incoming Parcels for one calendar month at no additional charge. After the expiration of the storage period, Pay4Way reserves the right to dispose of the Parcel at its discretion.
6. Responsibility for the safekeeping of parcels
6.1. Pay4Way is, by virtue of applicable law, the agent organizing the Purchase and Shipment for the User, and does not independently deliver Parcels to the User.
6.2. Pay4Way is responsible for the actions of postal and courier services used by the Service to perform its obligations to the User.
6.3. In order to minimize the risk of non-return of goods with defects or damages received during delivery, the User must provide Pay4Way video recording of the unpacking process of the Parcel, to confirm that such defect or damage was received by the goods prior to delivery of the parcel to the User. Such video recording should record the procedure of unpacking the Parcel from the very beginning - with the sealed package of the Parcel, filmed from all sides, and until the end of the process of unpacking - to the complete visual representation of the goods contained in the Parcel. During the entire video recording, the whole box of the Parcel must be present in the frame and not any part thereof; the video recording must exclude the possibility of interaction with the Parcel and/or the goods contained therein and/or their packaging behind the video recording.
6.4. Pay4Way accepts the User’s claim for Parcels within no more than 2 (two) days from the day of delivery of the Parcel to the Recipient.
6.5. Pay4Way insures all shipments by default in order to guarantee the coverage of possible losses caused by loss or damage to Parcels. The insurance premium is already included in the cost of delivery of goods to the User.
6.6. Pay4Way does not pay any compensation for moral damages, indirect and indirect losses, as well as compensation for losses related to the Users' own business in any form. The service is designed to provide services to individuals who purchase goods exclusively for personal, family, household and other needs not related to the implementation of business activities.
6.7. Any liability of Pay4Way may not exceed the cost of services provided to the User as part of a specific order.
6.8. Any possible disputes and disagreements with Pay4Way shall be resolved by the competent judicial authorities in accordance with the provisions of applicable law.
Pre-trial filing of the claim is mandatory. The pre-trial claim can be submitted to the contact e-mail address.
7. Cash refunds
7.1. Pay4Way shall refund funds to the User in the cases provided for by the Terms (in particular, paragraph 3.7 of these Terms).
7.2. The refund of funds to the User, unless otherwise agreed, is made by returning the funds to his account. Refund of the balance of funds is possible at the initiative of the User by contacting the Support Service.
7.3. If Pay4Way decides to refund funds to the User, such refund will be made by Pay4Way without undue delay. Pay4Way may inform the User about the planned time of return of funds. The period of actual receipt of funds by the User in case of their return to the card may be longer depending on the speed of execution of banking procedures, which is not in the area of responsibility of Pay4Way.
8. Circumstances of force majeure (force majeure)
8.1. Neither Pay4Way nor the User shall be liable for failure or improper performance of an obligation arising from the Terms if such failure or improper performance occurred due to the occurrence of circumstances of force majeure (force majeure), which is to say extraordinary and unavoidable under these circumstances. Circumstances of force majeure (force majeure) mean: wars, the introduction of a state of emergency or martial law, floods, fires, earthquakes and other natural disasters, strikes, changes in applicable legislation, the introduction of sanctions or embargoes, as well as any other circumstances that the party affected by them cannot actually influence and which it could not reasonably foresee, while these circumstances do not allow the fulfillment of obligations under this agreement, and their occurrence is not a direct or indirect result of the action or inaction of one of the Parties.
8.2. The party whose performance of obligations is prevented by a force majeure event must notify the other party of such force majeure circumstances as soon as possible, within three days from the moment it becomes aware of the obstacles to the performance of its obligations. If notification within the specified period is impossible for objective reasons, such notification must be sent within one day from the moment when it became possible.
8.3. The notification must contain a description of the situation, the date of its occurrence, an indication of how the obstacle that has arisen affects or may affect the ability to fulfill the obligation.
8.4. Notification by Pay4Way is considered to have been made provided that a message is sent to the User's e-mail specified by him/her when placing the Order. Notification by the User must be sent from the User's e-mail specified by him/her when placing the Order to the e-mail address info@pay4way.eu.
Definitions and terms
1.1. The use of the concepts used in these Terms in single or plural numbers shall not detract from the meaning of their definitions given below.
1.2. Terms are the present Terms of Use.
1.3. Pay4Way - KPSports s.r.o., a legal entity established in accordance with the laws of the Czech Republic and acting in accordance with the laws of the Czech Republic, providing services to individuals for the organization of the purchase and international delivery of their purchased goods.
1.4. The site is a website located on the Internet under the domain name www.pay4way.eu, as well as its subdomains.
1.5. Service - a set of services, products and software offered by Pay4Way on the Site.
1.6. A User is an individual using the Service.
1.7. Consignee is a natural person indicated by the User as the consignee of the goods and its duly authorized representatives.
1.8. Order - a request made by the User to the Service for the execution of the purchase and delivery of goods.
1.9. Buyback is a set of actions for purchasing KPSports s.r.o. goods on order of the User.
1.10. Incoming parcel - postal/courier shipment, purchased KPSports s.r.o. on order of the User and delivered to the warehouses of KPSports s.r.o.
1.11. Outgoing Package/Parcel - a postal/courier shipment formed by Pay4Way from the Incoming Package or Inbound Packages for sending to its User.
2. Description of the Service and its components
2.1. KPSports s.r.o. provides the User with a Service whose components are the following services:
2.1.1. Purchase of goods
2.1.2. Handling of Incoming and Outgoing parcels before dispatch:
2.1.2.1. Receipt of incoming parcels.
2.1.2.2. Consolidation (consolidation) of incoming parcels.
2.1.2.3. Storage of incoming parcels.
2.1.2.4. Packing of incoming packages. Packaging is designed to ensure that the contents of the Package are kept as safe as possible under conditions customary for the type of transport used. The weight of the package may change during packaging operations.
2.1.3. Sending the Package to the Recipient’s country by the following methods:
2.1.3.1. PPL
2.1.3.2. DHL.
2.1.4. Organization of delivery within the territory of the Recipient using postal and courier services located in that country.
2.1.5. Parcel insurance - insurance of property interests related to possession, use, disposal of goods sent in the Package due to its damage, destruction or loss, as well as property interests related to bearing the costs of delivery of goods. The service is provided by default and its cost is included in the price of the goods.
2.1.6. Support of Users - providing advisory support to Users via Telegram, as well as by e-mail info@kpsports.eu.
2.1.7. Exemption from VAT (value added tax) of the EU - reduction in the cost of the purchased goods KPSports s.r.o. on behalf of the User by the amount of VAT equal to 19%.
2.1.8. Sale of goods - transfer to the User of ownership of goods purchased by KPSports s.r.o. on behalf of the User. Payment of the goods is made on the Site www.pay4way.eu by paying the User issued KPSports s.r.o. account.
2.2. The current prices for services included in the Service are shown on the main page of the Site in the section Calculator. Pay4Way reserves the right to change existing prices without prior notice. The price changes take effect as soon as the changes are made on the main page in the Calculator section.
2.3. The cost of Pay4Way services, as well as the estimated delivery times of Parcels are approximate, are for reference purposes and do not have the force of an offer.
2.4. Payment by the User of Pay4Way services is made through the account issued by KPSports s.r.o. Payment is possible with bank cards Visa, MasterCard, and cryptocurrency. In exceptional cases, by agreement with Pay4Way, payment can be made via PayPal to the bank account of KPSports s.r.o.
2.5. Pay4Way reserves the right to charge the User the cost of such work, determined by Pay4Way itself according to the circumstances of their execution, in case it is necessary to carry out with Incoming and Outgoing Parcel/Shipment not provided for in the Calculator, and include this cost in the invoice issued to the User.
2.6. Pay4Way does not provide services for sending Parcels through the territory of the country receiving the Incoming Parcel. Exceptions can only be Incoming Packages returned to sellers.
2.7. Pay4Way does not provide services for the removal of goods from the seller and does not offer the possibility to collect the goods from the warehouse of Pay4Way.
2.8. Pay4Way reserves the right to update, modify, improve, supplement, reduce, transform and otherwise improve its Services at any time and in any volume. The current description of the Services and their conditions of use is posted on the Site.
3. General Terms of the Service
3.1. These Terms govern the terms and conditions of use of the Service.
3.2. The Terms are an offer consisting of both the actual text of the Terms as well as other components, provisions and rules contained on the Site, including those to which the Terms contain links, including any existing deeper level links, and can be accepted by the User only in full, without any changes, with all rules and policies arising from the Terms (including the Pay4Way Personal Data Privacy Policy), as well as procedures and scenarios of use of the Service that are published by Pay4Way on the Site, Except in expressly specified cases.
3.3. The User is obliged to carefully read these Terms before starting to use the Service. Starting to use any service of the Service, the User accepts the Conditions by accepting this offer. If the User does not agree with all or any part of the Terms, he may not use the Service.
3.4. Pay4Way reserves the right to update these Terms at any time. The fact that the User continues to use the Service means that he has accepted the changed terms, even if he did not review them. The most recent version of the Terms of Use is always on this page.
3.5. By accepting the Terms, the User confirms that he or she uses his or her true and complete personal data, has reached the age of majority legally required to use the Service, is not a person with legal rights limited, which would prevent the use of the Service, and shall bear all the legal responsibility for its actions, as well as being aware of and committing to follow the Clist of prohibited goods.
3.6. Pay4Way reserves the right to refuse to provide the Service to the User in whole or in part without explanation.
3.7. In the event of a complete refusal to provide the Service to the User, Pay4Way reserves the right to use the contents of such Incoming Mailings or to dispose of them at its discretion without any reimbursement to the User, and funds are returned to the User in full, as provided for in the Money Back Terms and, in particular, section 7 of these Terms.
3.8. The User, by indicating on the Site his contact details (mobile) telephone number and e-mail address, confirms that such telephone number and e-mail address are channels of communication allowing to establish with certainty that legally significant documents or messages, sent from or to them by e-mail, SMS, via WhatsApp, Viber, Telegram messengers are sent, respectively, by the User or the User. Such document or message sent to the User shall be considered as received by the User on the calendar day following its sending, if there is no prior confirmation of receipt from the User’s messages.
3.9. The User undertakes to refrain from violating the applicable laws when using the Service. In case of detection of violations committed by the User, Pay4Way has an unconditional right to refuse to provide the Service to the User, as well as to recover from him Pay4Way caused such use of direct and indirect damages in an extrajudicial manner, including by writing off funds, transferred by the User to Pay4Way. In the event of such abuse, Pay4Way has the right to withhold User’s Incoming Parcels until the situation is resolved or to use them for compensation for damages incurred due to the User’s malpractice.
3.10. The user/visitor of the Site is under no circumstances entitled to use any Pa4Way intellectual property, including the trademark «Pay4Way», or act as an agent or Pay4Way intermediary without prior consent, achieved in writing and signed by duly authorized representatives of the User/visitor and Pay4Way. In case of violation of the intellectual property rights of Pay4Way or dissemination of information that does not correspond to reality, the User/ visitor is liable under applicable law. Pay4Way also reserves the right to claim damages in such cases, as well as compensation in a fixed amount in addition to said losses.
The User is solely responsible to any third party for infringement of copyright and image rights belonging to such third parties allowed by the User while using the Service, and undertakes to take all necessary actions, to exclude Pay4Way’s liability in such situations. In the event that Pay4Way is held liable for such actions of the User, the latter undertakes to reimburse Pay4Way for all losses and expenses incurred as a result of Pay4Way being held liable in such situation.
3.11. It is forbidden to cancel a money transfer made for the purpose of payment of Pay4Way services, by contesting the transaction in the bank of the User (including through the procedure "chargeback"). Such actions will be considered as a material violation of these Terms and as a result of such recourse to the bank, access to Pay4Way services may be temporarily or permanently blocked. Pay4Way is entitled to retain the User’s property and funds under the control of Pay4Way in order to ensure the performance of the User’s obligations. In the event of a long-term failure to perform such obligations, Pay4Way has the right to dispose of the above-mentioned property and funds at its own discretion in order to cover losses (expenses and lost profits) Pay4Way, which arose due to the User’s failure to perform his obligations with respect to Pay4Way and/or were caused by violations of the provisions of these rules, applicable law on the part of the User when using Pay4Way services.
3.12. Situations that go beyond the standard are solved by Pay4Way with Users on an individual basis.
3.13. The User authorizes Pay4Way, as well as the persons defined by Pay4Way, in case it is necessary to represent the User’s interests in public and private bodies, institutions, organizations, including customs, law enforcement agencies, in all matters related to the protection of the rights and interests of the User, with the right to perform all legal actions necessary for it.
3.14. In case of property damage caused to the User by third parties when using Pay4Way services, Pay4Way may at its discretion assist and/or compensate such damage in full or in part. If Pay4Way indemnifies the User for damages caused by third parties, all claims regarding damages that were compensated by Pay4Way pass from the User to Pay4Way without any additional statements and confirmations on the part of the User.
4. Basic Terms of Service
4.1. The User grants Pay4Way the right to open its Incoming Parcels and work with their contents.
4.2. Pay4Way is not liable for goods in which the defect of the manufacturer is present, if the User has not used the service to check the condition of the goods before sending them from the warehouse Pay4Way by means of special requests for photographing/checking the goods.
4.3. If the User decides to cancel the goods included in the Package, he makes a Pay4Way request for the return of the goods to the store where such goods were purchased. Returns are subject to the conditions of this store.
4.4. Pay4Way shall purchase the goods ordered by the User within two working days from the day of placing the order. The preparation of an Incoming Package for dispatch is generally carried out within three working days from the day on which the Incoming Package is received at Pay4Way, unless there are any additional requests related to the Incoming Package or method of dispatch and no other circumstances, having an impact on the said time frame.
4.6. If the User refuses to send a Parcel before it is processed by Pay4Way, such refusal shall be free of charge. If the User refuses to send a Parcel after it has been processed by Pay4Way and before it is sent, the costs for pre-processing the Parcel are paid by the User in the amount of:
- 5 euros
After sending the Parcel, it is not possible to refuse its sending, and such sending is paid by the User in full.
4.7. Pay4Way does not send Parcels to subscriber’s mailboxes, and also before the collection.
4.8. Pay4Way reserves the right to request additional documents confirming the identity of the User and the lawfulness of the purchases made and use of the credit card. This measure is applied selectively and may, in particular, be aimed at preventing credit card fraud.
4.9. The User undertakes to provide truthful and true data about himself when placing an Order. Pay4Way does not guarantee delivery if the User has provided incorrect personal data.
4.10. The user bears the sole and complete burden of any customs payments, as well as assumes all possible risks of negative consequences caused by incorrect information about himself.
4.11. Unless otherwise agreed by the User and Pay4Way, the User instructs Pay4Way, as well as any other person authorized in accordance with the legislation of the Customs Union and designated Pay4Way, to perform customs operations on behalf of the User, directed to the production of goods or directed to the production of goods for personal use.
4.12. In the event that the User has been notified of the need to pay any customs payments or the payment of re-exports of the Parcel according to the requirements of applicable law, but evades the payment of said payments, such User shall be deemed to have relinquished the rights to the Parcel in favour of Pay4Way. Pay4Way has the right to use the Parcel as it sees fit.
4.13. In order to provide cryptocurrency transfer on payment of KPSports s.r.o. issued account, Pay4Way engages a payment agent:
- CONFIRMO s.r.o., with registered office located at Údernická 10, Bratislava - mestská časť Petržalka 851 01, Slovak Republic
5. Terms and conditions of storage of incoming and outgoing parcels
5.1. Pay4Way agrees to store Incoming Parcels for one calendar month at no additional charge. After the expiration of the storage period, Pay4Way reserves the right to dispose of the Parcel at its discretion.
6. Responsibility for the safekeeping of parcels
6.1. Pay4Way is, by virtue of applicable law, the agent organizing the Purchase and Shipment for the User, and does not independently deliver Parcels to the User.
6.2. Pay4Way is responsible for the actions of postal and courier services used by the Service to perform its obligations to the User.
6.3. In order to minimize the risk of non-return of goods with defects or damages received during delivery, the User must provide Pay4Way video recording of the unpacking process of the Parcel, to confirm that such defect or damage was received by the goods prior to delivery of the parcel to the User. Such video recording should record the procedure of unpacking the Parcel from the very beginning - with the sealed package of the Parcel, filmed from all sides, and until the end of the process of unpacking - to the complete visual representation of the goods contained in the Parcel. During the entire video recording, the whole box of the Parcel must be present in the frame and not any part thereof; the video recording must exclude the possibility of interaction with the Parcel and/or the goods contained therein and/or their packaging behind the video recording.
6.4. Pay4Way accepts the User’s claim for Parcels within no more than 2 (two) days from the day of delivery of the Parcel to the Recipient.
6.5. Pay4Way insures all shipments by default in order to guarantee the coverage of possible losses caused by loss or damage to Parcels. The insurance premium is already included in the cost of delivery of goods to the User.
6.6. Pay4Way does not pay any compensation for moral damages, indirect and indirect losses, as well as compensation for losses related to the Users' own business in any form. The service is designed to provide services to individuals who purchase goods exclusively for personal, family, household and other needs not related to the implementation of business activities.
6.7. Any liability of Pay4Way may not exceed the cost of services provided to the User as part of a specific order.
6.8. Any possible disputes and disagreements with Pay4Way shall be resolved by the competent judicial authorities in accordance with the provisions of applicable law.
Pre-trial filing of the claim is mandatory. The pre-trial claim can be submitted to the contact e-mail address.
7. Cash refunds
7.1. Pay4Way shall refund funds to the User in the cases provided for by the Terms (in particular, paragraph 3.7 of these Terms).
7.2. The refund of funds to the User, unless otherwise agreed, is made by returning the funds to his account. Refund of the balance of funds is possible at the initiative of the User by contacting the Support Service.
7.3. If Pay4Way decides to refund funds to the User, such refund will be made by Pay4Way without undue delay. Pay4Way may inform the User about the planned time of return of funds. The period of actual receipt of funds by the User in case of their return to the card may be longer depending on the speed of execution of banking procedures, which is not in the area of responsibility of Pay4Way.
8. Circumstances of force majeure (force majeure)
8.1. Neither Pay4Way nor the User shall be liable for failure or improper performance of an obligation arising from the Terms if such failure or improper performance occurred due to the occurrence of circumstances of force majeure (force majeure), which is to say extraordinary and unavoidable under these circumstances. Circumstances of force majeure (force majeure) mean: wars, the introduction of a state of emergency or martial law, floods, fires, earthquakes and other natural disasters, strikes, changes in applicable legislation, the introduction of sanctions or embargoes, as well as any other circumstances that the party affected by them cannot actually influence and which it could not reasonably foresee, while these circumstances do not allow the fulfillment of obligations under this agreement, and their occurrence is not a direct or indirect result of the action or inaction of one of the Parties.
8.2. The party whose performance of obligations is prevented by a force majeure event must notify the other party of such force majeure circumstances as soon as possible, within three days from the moment it becomes aware of the obstacles to the performance of its obligations. If notification within the specified period is impossible for objective reasons, such notification must be sent within one day from the moment when it became possible.
8.3. The notification must contain a description of the situation, the date of its occurrence, an indication of how the obstacle that has arisen affects or may affect the ability to fulfill the obligation.
8.4. Notification by Pay4Way is considered to have been made provided that a message is sent to the User's e-mail specified by him/her when placing the Order. Notification by the User must be sent from the User's e-mail specified by him/her when placing the Order to the e-mail address info@pay4way.eu.
